At Sanskar Sari, we value our customers and strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we offer a flexible return and exchange policy to ensure your satisfaction. Please read our policy carefully before initiating a return or exchange.

1. Return Policy We offer a 7-day return policy, which means you can request a return within 7 days from the date of delivery. To be eligible for a return, your item must meet the following conditions:

  • The item must be unused, unworn, and in its original packaging with tags attached.
  • The item should not be damaged, washed, or altered in any way.
  • Items such as innerwear, accessories, and customised products are not eligible for return due to hygiene and customisation reasons.
  • The return request must be initiated within 7 days of delivery through our website or customer support.

Once your return request is approved, we will arrange a pickup from your location. If pickup is not available in your area, you may need to ship the product to us at your own expense.

2. Refund Policy After we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, refunds will be processed within 5-7 business days and issued to your original payment method.

Please note:

  • If the payment was made via credit/debit card or online banking, the refund will be credited to the same account.
  • If the payment was made via Cash on Delivery (COD), you will be required to provide bank account details for the refund.
  • Shipping charges (if applicable) are non-refundable.

3. Exchange Policy If you would like to exchange an item for a different size or color, we offer a 7-day exchange policy from the date of delivery. The exchange process follows these conditions:

  • The item must be in its original condition with tags intact.
  • Exchanges are subject to stock availability.
  • If the desired item is unavailable, we will provide you with a refund or store credit.
  • Customers are allowed only one exchange per order.

4. How to Initiate a Return or Exchange To initiate a return or exchange, follow these steps:

  1. Directly Email us on
  2. Our team will review your request and arrange a pickup if applicable.
  3. Once we receive and inspect the item, we will process the refund or exchange accordingly.

5. Important Notes

  • Items purchased on sale or during promotional events may not be eligible for returns or exchanges.
  • Any returned product that does not meet our return conditions will be sent back to the customer at their expense.
  • Sanskar Sari reserves the right to modify or update this policy at any time.

For any further assistance, feel free to contact our customer support team